Support & Subscription Help

Need help with JobProfit? Email tokoshie.apps@gmail.com. Please include your iOS version, app version, and a short description of the issue. Do not email sensitive customer information unless necessary.

How do I cancel?

Open iPhone Settings → your Apple Account → Subscriptions → JobProfit → Cancel Subscription. Uninstalling the app does not cancel your subscription.

How does the free trial work?

Eligible customers can select a 7-day free trial on the Apple subscription purchase screen. If you do not cancel before it ends, the displayed subscription price will be charged and auto-renewal begins. The final terms and eligibility appear in Apple's confirmation sheet.

How do I restore a purchase?

In JobProfit, open Plans and select Restore Purchases. Use the Apple Account associated with the original purchase.

What happens when Pro expires?

The app returns to Free restrictions. Existing records are not intentionally deleted; saved PDFs and photos remain available for viewing and sharing, while creating new Pro-only content is restricted.

Where is my data?

JobProfit currently stores jobs, documents, and imported photos on the device. There is no cloud sync or full-data backup feature yet. Deleting the app can erase local data.

Refunds

For purchases billed by Apple, use Apple's Report a Problem service to request a refund.